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Este es un libro pensado como un manual de consulta rápida, que le permitirá resolver situaciones habituales de las cuales puede depender el éxito de la actividad empresarial.El saber cómo comportarse en cada situación, es importante en los negocios,en la vida profesional y en la social, la autora crea un manual que pretendeser una guía para todos aquellos profesionales que, en un momento, u otro necesitan enfrentarse a situaciones en las que las reglas protocolarias se hacen necesarias El índice de este libro es amplio, sin embargo muy centrado, en la explicación básica de cada tema, no hay capítulos profundos, sino eficaces en el asesoramiento y consejo rápido para que el lector encuentre una lectura amena y sencilla que le permita interpretar fácilmente la información necesaria.El desarrollo profesional hoy, va ligado a la necesidad de conocer diversascostumbres entre países que nos permitan relacionarnos con éxito a nivel internacional en temas protocolarios, por tal motivo esta obra contiene características básicas de diversas culturas a tener en cuenta en una negociación, en unalmuerzo o, incluso, en la forma en que saludamos.Los negocios dependen no sólo de buenas estrategias empresariales, sino también de actitudes y comportamientos acertados.La relación con clientes, directivos, empresarios, medios de comunicación... nos obliga a saber tratar con cada uno de ellos ante situaciones diversas, como puede ser una invitación, una inauguración, la redacción de un comunicadode prensa o la visita de un cliente o personaje político reconocido a nuestraempresa; o simplemente un almuerzo o una cena en la que nos vemos obligados aescoger un buen vino, en función del mené que hemos escogido, aquí también encontrarán una guía sobre como acertar en la elección.Conviene recordar que nuestra imagen depende de que todo salga correctamente, cómo nos proyectamos hacia el exterior; propicia que nuestra empresa sea reconocida como notoria, creíble y sólida. Este libro le enseñará a adaptarse acada situación, algunas son habituales, otras no tanto, pero también para ellas hemos de estar preparados.INDICE: Ordenación del protocolo. Precedencia de los puestos en los actos oficiales. Inauguraciones. Actos péblicos. Visitas y acontecimientos especiales. Presentaciones en la empresa. Ferias y exposiciones. Comportamiento en eventos sociales. La comida. El mené. Los vinos. Discursos y brindis. Agasajos importantes. Andar por la calle. Saber estar en los negocios. La rueda de prensa.Presidencia de actos. La ornamentación., etc.